Manage Contact Groups

Contact groups are used to manage collections of contacts for receiving alert notifications. When an alert rule is triggered, notifications are sent to the members of the associated contact group. This document explains how to create and manage contact groups and their members.

Access the contact groups page

  1. Log into the DBaaS Admin Console.

  2. Click Contact Groups in the left navigation menu.

View contact groups and contacts

The contact groups page lists all existing groups. You can search for groups by Group Name (supports fuzzy search) or Created date.

Each entry in the list shows the group’s name and creation date. You can click the arrow next to a group name to expand it and view its members, including their contact information (like email) and creation date.

Create a contact group

  1. On the contact groups page, click Create Contact Group.

  2. In the Create Contact Group dialog:

    • Enter a unique Group Name.

    • Add one or more contacts by providing their Contact name and Channel (for example, an email address).

  3. Click Create to save the new group.

Add contacts to a group

You can add new contacts to an existing group.

  1. In the contact group list, locate the group you want to modify.

  2. Click Create Contacts in the Operation column.

  3. In the Create Contacts dialog, provide the Contact name and Channel for the new member.

  4. Click Create to add the contact to the group.

Delete a contact from a group

  1. In the contact group list, expand the group to view its members.

  2. Locate the contact you want to remove.

  3. Click Delete in that contact’s row.

  4. Confirm the deletion.

Delete a contact group

Warning

Deleting a contact group will also remove all its associated contacts. This action cannot be undone.

  1. In the contact group list, locate the group you want to delete.

  2. Click Delete in the Operation column for that group.

  3. Confirm the deletion in the pop-up dialog.